Articles
Email is Dead. Long Live Email.
“Email is dead”. That’s what I hear from the plethora of marketing/seo companies who show up in email accounts that I seldom use. Instead of attempting to build a relationship with me, they’re looking for a marketing spend “booty call”.
Crisis Leadership: One Question to Ask about Your Customers
Today, knowing your customer’s customer has never been more important. I’ve heard many discussions during this Coronavirus time starting with “How are your customers doing?”. While that’s a good question, it does not drive deep enough. A better question would be “How are your customers’ customers doing?”
Crisis Leadership: 3 Steps Essential to Leading Change in Your Company
In our current business climate, we are required to make changes. How are your changes progressing? According to Nina Segura, CEO of Metaspire Consulting and Change Expert, over 80% of business changes fail.
Crisis Leadership: The Top 3 Things to Know When Pivoting Your Business
While many companies are facing closure or significant downsizing, I can share that all my regular clients are GROWING during this terrible Coronavirus time. I can tell you it’s not dumb luck, and I’ll show you why in a minute.
Coronavirus – The Great Equalizer, but not in the way Madonna thinks it is.
Have you seen the video of Madonna sitting in a bath with rose petals, talking about how the Coronavirus is the “great equalizer”?
Broadcasting from that luxurious, pampered scene, the Coronavirus seems to be many things, but the great equalizer isn’t one of them.
Owner Thinking: An Essential Skill to Exercise During This COVID-19 Crisis
In our consulting business practice, we work with many successful, entrepreneurial business owners and also long-term employees who acquire equity in the business and seek to grow into a senior leadership role.
Disaster Resistant: 3 Models to Build Business Value Even During a Pandemic
Today, you and I have stepped into the next unthinkable disaster. Business continuity plans built on “reasonable” assumptions have once again been tossed aside as irrelevant. If business continuity plans aren’t working, how can you plan for the next unthinkable disaster?
Crisis Management – Two Lessons to Share from my COVID-19 Obsession
This COVID-19 pandemic is super frightening, and also can be especially distracting as you and I seek to find new information about it throughout the day, productive time replaced by worry and obsession. Recently, this obsession was highlighted for me…
Crisis Leadership The #1 Question to Ask Now
It’s normal to be fearful in a time like this. Many of the questions we are asking ourselves come from that fear. Yet, there’s one more question to ask now, The #1 Question to Ask NOW. I will share this question with you soon. First, let me note that this question may seem insensitive when so many are suffering…